New York, NY — October 1, 2024
Mimica’s task mining and process intelligence solution was recently named a Leader and Star Performer in Everest Group’s Digital Interaction Intelligence Products PEAK Matrix Assessment for 2024.
To be named a Star Performer, Mimica demonstrated the strongest year-over-year movement on both the market impact and the vision and capabilities dimensions of the report. Amardeep Modi, Vice President at Everest Group said, “Strong year-over-year growth in its digital interaction intelligence business, expansion of use cases beyond automation insights, investments in product innovation, and focus on customer success have helped Mimica strengthen its position as a Leader and emerge as a Star Performer on Everest Group’s Digital Interaction Intelligence Products PEAK Matrix® 2024.”
What makes Mimica stand out from the competition? Modi notes, the “product’s ease of use, robust AI engine, process discovery insights, and customer support are some of the key strengths highlighted by its clients.” The report also highlights Mimica’s data accuracy as a key strength, including complete, accurate, and more useful process maps to guide automation. As Ivonne Mora, Account to Report Director at a F100 pharmaceutical client describes, "We have worked together for years in these processes, and by reviewing the maps and having these sessions, within an hour we discovered valid questions and differences that we never considered before."
How is Mimica’s technology different? Automatic process discovery uncovers all the tasks, workflows, variants, and exceptions in a teams’ work and prioritizes improvement opportunities by cost savings, automatability, and ease of automation — no manual work required. “Until Mimica, all other tools and technologies we have tried showed promise, but not success,” says Shameiz Hemani, CEO and Founder, Greenlight Consulting. “With this new capability in hand, we can now significantly reduce the risk of digital transformation.”
Why do clients love Mimica? Rickesh Mistry, Sr. RPA Business Analyst from partner Greenlight Consulting added, “We’re always looking to partner with teams that share our commitment to quality. Mimica isn’t just a technology we believe in; it’s a team we believe in. Over the past year, we’ve seen firsthand how receptive Mimica is to feedback, how much they’ve grown, and, most importantly, how deeply they care about our clients. Their active involvement in engagements has made all the difference.”
Mimica’s portfolio of customers includes Fortune 100 enterprises such as DHL, Boston Scientific, Merck, and Goodyear, who have all seen faster time to value, improved productivity, and cost savings potential thanks to Mimica. “For years, our business teams have struggled to get complete data on our processes. Using Mimica we are able to completely map a team in about three weeks,” said Ryan Davis, Director of Process Improvement at Arvest Bank. “To get this same level of detail before would have taken multiple employees several months — and would not have been as complete. Our business unit was thrilled with the output."
About Mimica
Mimica transforms how work gets done across the enterprise. AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements by ROI, and provides blueprints for automation. With this, teams can maximize workforce productivity, cut costs, and drive operational excellence.
